A 'pre-authorization hold' may appear on the credit card or bank statements when a subscription is started or the credit card is changed. This $1 pre-authorization hold will appear as 'pending' and is automatically removed after a card has been verified. Depending on the card issuer's policies, the pending $1 pre-authorization hold will drop within a few business days.
If the $1 remains, posts, or you have any questions about this pre-authorization hold, we recommend you reach out to the card issuer.
Multiple $1 Authorization Holds
You may see multiple $1 pre-authorization holds and this can occur when multiple attempts were made to create an account. Again, these holds are automatically removed. If you think you might have successfully created multiple accounts, please contact our Customer Care team.